Techgyan can book a Domain Name for your Business at a nominal cost. 

"Get Domain Name,Website with 500 MB Space,Corporate Email with implementation @ 1000 p.m & support for 1 year included in the price".
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Small & Mid sized Businesses  want to leverage the power of Internet  . Many Businesses want to use Software as a Service without having to invest in expensive Hardware and Software Products in house.
To help them embrace the "Software as a Service " model, Techgyan announces the availability of range
of Services . To use any of these Services , the only piece of Infrastructure you need is a PC with a Browser and an Internet Connection. 

1. Email System

Use e-mail to manage and grow your business

You know that e-mail is a fast and simple way to communicate with people. But e-mail can also help you manage many areas of your business. Use e-mail to coordinate projects, keep your team on the same page, maintain and grow your customer base, and make it easy for your customers to contact you.

Features:-

 1.  You can create up to 100 e-mail accounts and manage calendars, contacts and tasks from   virtually any Web browser.

 2.    Each e-mail account includes 5 gigabytes (GB) of storage space to enable you keep important messages and attachments easily available. 

 3.    Each e-mail account has a set of folders that includes Inbox, Junk, Drafts, Sent, and Deleted folders. You can add as many folders as you want to organize messages by project, client, or whatever method works best for you

 4.    A  junk mail filter helps you save time by automatically redirecting unwanted mail to the Junk folder. By default, mail remains in the Junk folder for 10 days, so you can check the Junk folder periodically to make sure that important messages are not accidentally deleted.

 5.    You can use Microsoft Office Outlook to access, send, and receive e-mail messages from your mail account.

 6.   The Microsoft Office Outlook Connector enables two-way synchronization of e-mail messages, calendar items, contacts, tasks, and notes between Outlook and Business Mail.

 7.    You can also create e-mail addresses that reflect the name of your business.

 8.    E-mail on Mobile Device:-You can access your e-mail messages from your mobile device, giving you the freedom to send and receive e-mail messages and keep up-to-the-moment while away from your office. 

 9.   Synchronizes your e-mail messages with Outlook Mobile, and also offers Push E-mail —which provides constant synchronization or "always-on" capability, in which new e-mail is instantly and actively transferred (or pushed) as it arrives.. 

10.  You can access the documents, contact items, or calendar items from Business application that you connect with Outlook, whether or not you are online. By default, changes that you make to the items in your connected applications  through Outlook, are updated in both locations the next time Outlook performs an automatic Send/Receive.

11. Gives you the option of transferring your information across the Internet using the Secure Sockets Layer (SSL) protocol. SSL uses encryption to provide an extra layer of security for the private information you send in e-mail, Web browsing, and other data transfers. This helps to ensure that the information cannot be intercepted or tampered with.

12.  SSL provides an extra layer of protection.

        Techgyan can implement State of the Art Email System for your Business which will give you Anytime, Anyplace access to your mails. Not only can you access your mails using a standard browser, you can also get the mails delivered to your MS Outlook Client on your PC or Laptop.

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2. Sales Management System: 

Focus your sales and marketing efforts using Sales Management System

The Sales Management System provides a centralized location for managing your business contacts, from customers   and prospects to colleagues, vendors, and employees.

Most mid-sized and large companies use specialized customer relationship management software and systems (known as CRM) to track sales opportunities. These companies usually have a dedicated sales force and a marketing team, and they hire agencies and expert consultants to handle advertising and promotional opportunities.

 In your small business, you may be your own sales force, marketing team, and advertising consultant combined. And, if you are like most small businesses, you do not have the budget for expensive CRM systems. Your sales and marketing needs, though, are not that different from those of a larger company.

Whether you are selling a product online or in physical stores, or marketing your own professional services, Techgyan provides key tools to help you focus your efforts on the best opportunities for growing your small business. We can use the CRM capabilities of Sales Management System as a to-do list that keeps you focused on your customers and your profitability.

Features:-

• Sales Management System  to help you grow customer relationships and stay focused on the best opportunities.
• When you add a contact in Sales Management System , you can store their contact information and track your business relationship with that contact all in one place.
• In addition to storing information and activity for individual contacts, you can also store company information for any entity with which you do business, such as customers, vendors, or partners. You can associate contacts with their companies for easier access to all of the relevant information about your business relationships.
• Many types of revenue forecasts are used in business, and some of these are very complex financial models. The simple forecast provided here is intended to give you a source for comparison that can help you determine where your sales and marketing efforts are best spent.

Techgyan offers a great Value for Money Sales Management System which can help you keep track of your Business Contacts, Opportunities, Sales Funnel and all other details which will go a long way in giving you an efficient Sales Management System. Access the details from any PC connected to Internet.

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3. Project Manager:

• Organize and track your projects. 

      The element of  Project Manager are as follows:- 

1. Projects  :  Record general project details, and get an overview of all projects’ progress by associating milestones,  tasks, and issues with each project. 

2. Project Milestones : Track the progress of significant project dates and deliverables. 

3. Project Tasks  : Divide project work, assign tasks, and track employees’ progress on tasks.

4. Project Issues  : Track any issue or point of concerns throughout the project life cycle

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 4. Customer Support 



Track customer service requests and resolutions, and share FAQs and articles that address customer service requests.

The element of Customer Support are as follows:-

1. Service Requests : Record request details, track inquiry resolutions, and associate Knowledge Base articles with requests.

2. Support FAQs : Document and share frequently asked questions and answers for quick reference when communicating with customers.

3. Knowledge Base : Store and share articles that help address customers’ service requests.

4. Estimates : Track Quotes and orders.
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5.Team Workspaces:

1.  Announcement  :   Share news, status, and other short bits of information. 

2.  Calendar  :  Keep informed of upcoming meetings, deadlines, and other important events.
   
3.   Links :  Share links to Web pages or other resources.

4.   Shared Documents  :  Collaborate on, share, and monitor the versions of documents in a central  location.  

5.   Tasks  : Track a group of work items that you or your team needs to complete.

        If you travel for business, you know that it can be challenging to collaborate with colleagues and manage your customers while on the road.  You need to simplify collaboration, streamline your workflow, and share information with your customers from any location.

        With this you can  easily manage and share documents from almost anywhere.

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6.Email Marketing:

E-mail can be a powerful marketing opportunity for your business. Like a Web site, e-mail messages can link your    customers directly to the products and information that they need. With e-mail messages, you can control when your customers receive the information that you want to share: during a big sale, after a new product is released, or immediately before an important event. Although your Web site must appeal to customers who arrive from many sources (advertisements, searches, recommendations from other customers), an e-mail marketing campaign can focus on a particular topic and target the needs of a specific group of customers.

         Features:

·         Using E-Mail Marketing, you can create and send targeted e-mail messages to the contacts and groups that you have added to Contact details.

·         After you have created e-mail marketing messages, you can edit, reuse, and resend them to save the effort of re-creating successful campaigns from scratch. Additionally, you can choose to track clicks made by recipients on links that you send in your campaigns.

·         The Campaign Details page provides information about each sent or scheduled e-mail marketing campaign, including:

      1. The date and time that the campaign was scheduled and sent.

      2. The number of recipients.

      3. The number of clicks on links within your message made by the message recipient.

      4. The number of replies to your message.

      5. The number of e-mail addresses that generated a non-delivery message.

      6. The number of recipients who have chosen to unsubscribe.

       There are other benefits to e-mail marketing:

• The e-mail newsletters are much cheaper than paper newsletters and are better for the environment. 
• You can use it to create marketing campaigns, control who receives them, and track the success of your campaigns. 
• Plan campaign
• Manage mailing list.
• Create campaign
• Track success
• A powerful way to promote our business

Techgyan offers Internationally proven Email Marketing System which is effective, easy to implement and great Value for Money. 

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7. Document Manager:

With Document Manager you can manage earlier versions of a document. You can keep multiple versions of a document.  Automatically saves a version of your document if more than 12 hours have elapsed since your last edit, or if other people make changes to your document since you last revised it. Additionally, the document owner can manually save a version of a document at any time.

With Document Manager  you can store, share, and monitor the versions of your  business documents in a central location.

       The element of  Document Manager are as follows:-

 1. Document Library :- Collaborate on, share, store, and monitor the versions of documents in a central location.

      2. Picture Library :- Store, share, and monitor the versions of pictures and images in a  central                      location.

Note: Only the document owner can save, restore, overwrite, or delete a document version.

• View document version history
• Save a version
• Restore earlier version
• Overwrite an existing version
• Delete a version
• Delete a version history for a document
• Troubleshoot
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 8. Customer Workspace:


Features:

• Share information with your customers and other contacts

• A key feature is that you can control who can visit the workspace site. You may want only certain customers to access the information there — and probably don't want your competitors poking around it at all.

• A customer workspace is a great way to streamline some types of customer communications. By putting your information on the Web, you can eliminate unnecessary meetings and phone tag with customers and conveniently make information available outside of regular business hours. That type of consideration can also help build customer loyalty. 

  Some of the components you can add to a customer workspace:

1. Document Library : A place where visitors can view documents and other files you want them to see.
2. Picture Library   :  A place where you can store pictures and display them as thumbnails or in a slide show, and make them available to download.
3. Announcements   : A place to list news items and other short bits of information you want to share with customers.
4. Discussion Board   : A place where customers can comment and carry on newsgroup-style discussions.

 Because you can instantly edit information in a workspace and display the time of the change, your customer can come to rely on the workspace as a source of up-to-date information.

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9.Company Asset

• Track company assets, their growth or depreciation, and their use by employees. 

      The element of Company Assets are as follows:-  

        1. Assets  : Track company assets and their growth or depreciation in value since purchase.

        2. Assets Request  : Track request for, and the use of, Assets in the list.

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10. Jobs & Hiring:
 

• Track job openings, candidates, and feedback about candidates. 

       The element of Jobs & Hiring are as follows:

      1. Requisitions  : Track job openings across the organization.

      2. Candidates  : Track applicants for open positions listed in the Requisitions list.

      3. Candidate Feedback : Track feedback about candidates across interview cycles.

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11.Business Website:

Use your Web site to help achieve your business goals

 Regardless of the type of company you have, you can set goals for your Web site as you do for any part of your business. But a goal also needs to be specific in order to track progress toward that goal and use it as part of your business strategy. 

      The four possible goals for building your online business.

•  Increase repeat visitors                                                               
•  Build a newsletter subscriber database   
•  Improve event attendance  
•  Increase inquiries from your target customers  

      The Key features of Websites from Techgyan are:

a)      Extensive Reports

b)      Search Engine Optimization

     Reports

·        Visitors ( unique visitors, new visitors , repeat visitors , visits)

·        Site Usage ( total visits, total pages , total pages per visit)

·        Referring Sources ( Top referring sources for web visit)

·        Top Keywords

·        Top Pages (Top entry pages, Top Exit pages )

·        Goals ( set and measure specific goals like Thank You page after newsletter sign up, etc)

   Search Engine Optimization

   Techgyan can help you build a website which can get good ranking in search results .

Techgyan can build a website for your Business which will help you achieve your specific

Business objectives. 

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 12.Web Addresses:


Techgyan can book a Domain Name for your Business at a nominal cost. 

"Get Domain Name,Website with 500 MB Space,Corporate Email with implementation @ 1000 p.m & support for 1 year included in the price".
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13.Online Backup:

With this Service, users can get their data backed up online in real time.  Its an ultimate backup Solution for Small Businesses.

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 14.Data Synchronization:

Synchronize Data folders across PC's over Internet and share them with other Team members.

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15. Training:

The element of  Training are as follows:

• Training Courses : Record details about training events for employees,customers, and other groups.

• Training Enrollments : Track individual attending training events.

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